Where
Netherlands
Activity
Agri-food & chemicals trading
Number of employees
100
Constraints
GFSI, multi-product & multi-supplier, demanding clients
Will & Co: Turning Supplier Compliance into a Trading Accelerator
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-60% reduction in onboarding lead times
-80% reduction in regulatory order blocks
+40% in operational capacity
1. Client context
Will & Co is an international trader based in the Netherlands, specializing in agri-food and chemical products.
Its business model relies on speed, the ability to secure complex flows, and to seize market opportunities that are often time-sensitive.
In this context, supplier compliance is not just a quality topic — it is a direct driver of commercial performance.
2. Challenges before Tracklab
Before Tracklab, Will & Co faced several critical limitations:
- Onboarding lead times incompatible with trading dynamics, resulting in missed market opportunities.
- High risk of order blocks due to expired or incomplete documents detected too late.
- Strong dependency on Quality teams, frequently mobilized urgently, creating bottlenecks.
- Poorly readable compliance information for traders, slowing down decision-making.
These constraints had a direct impact on revenue, margins, and customer credibility.
3. Solutions implemented with Tracklab
Will & Co deployed Tracklab to turn compliance into a smooth, predictable process that actively supports commercial activity.
Today, the platform enables Will & Co to:
- Monitor supplier and product–supplier approval statuses in real time.
- Automate document collection, tracking, and renewals with no manual intervention.
- Instantly alert commercial teams in case of suspension, approval, or critical document changes.
- Secure commercial decisions through consistent, traceable, and auditable controls.
Tracklab is used as an operational decision-making tool, not just a document management system.
4. Results achieved
With Tracklab, Will & Co clearly shifted its operating model:
- From reactive compliance to proactive supplier risk management.
- Faster order execution, even with new or non-recurring suppliers.
- Drastic reduction of friction between Sales and Quality teams.
- Better exploitation of market windows, without compromising compliance.
Compliance is no longer a constraint on activity, but a lever for security and acceleration.
5. Sustainability and outlook
Today, Tracklab enables Will & Co to scale its operations without increasing risk exposure.
Structured and reliable supplier data provides a solid foundation to:
- Absorb higher trading volumes,
- Integrate new suppliers faster,
- Secure trades in highly regulated markets.
Will & Co now benefits from a decisive operational advantage in an ultra-competitive trading environment.
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“Tracklab has transformed compliance from a cost center into a true performance lever.
We’ve gained visibility, reliability, and—most importantly—peace of mind, at a scale we had never reached before.”
William V.
Operations Improvement Manager
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