Too often perceived as a simple compliance service, the quality department is in fact a key strategic player in the economic performance of a company. By improving reliability, protecting reputation, and facilitating access to new markets, it generates direct value.

At Tracklab, we provide our customers with all the business intelligence we have so that you can take advantage of a system based on data, a driver of profitability.

1. Well-evaluated suppliers: a passport for tenders

Today, it is no longer enough to have good suppliers: you have to be able to prove it. In tenders or during customer audits, buyers want concrete guarantees: regulatory compliance, traceability, performance histories.

Thanks to Tracklab, quality managers have a simple and powerful tool to:

• Evaluate their suppliers according to objective criteria (quality, deadlines, compliance...),
• Centralize data and evidence (certificates, audits, incidents),
• Generate actionable reports in one click.

So, you're not just saying that your suppliers are reliable. You demonstrate it. And that can make all the difference in winning a tender or successfully completing a customer audit.

2. Certifications (IFS, ISO 22000, BRC): access to new markets

In the food industry or industrial production, certifications such as IFS, ISO 22000 or BRC have become standards. They are no longer an asset, they are mandatory to work with supermarkets and major distributors for example. The latter now represent an average of 60% of the market shares for an agri-food company in France, all markets accessible only thanks to an efficient quality division.

Indeed, it is the quality division that manages the procedures, feeds the audits, and maintains documentary compliance.

Tracklab offers a certification support service that allows you to monitor your compliance with targeted standards.

It is a time-saver for the quality team, and a powerful weapon to never miss a certification and therefore never close the door to a market.

3. Quality avoids scandals... which are very expensive

A major non-compliance, a product withdrawal/recall, a de-referencing of supermarkets or a health problem are not just technical incidents. They are economic disasters. Brand image is collapsing, consumer trust is lost, and financial losses are exploding. It is estimated that a medium-sized food company can lose 25 million euros in turnover due to a health scandal.

This is precisely why the quality division is essential. He acts as the guardian of reputation, identifies abuses, reports weak signals, and fixes before it is too late.

With Tracklab, the quality system is strengthened, supported and able to deal with in order to avoid these crises.

4. Lean management and Gemba Walk: back in the field thanks to Tracklab

Lean management principles remind us of a simple truth: improvements happen in the field, not in the office. The Gemba Walk, or field walk, allows quality managers to observe processes, discuss with operators, and identify the real causes of non-performance.

Lean management identifies this non-performance by 7 Mudas: Overquality, Overproduction, Waiting Time, Useless Transport, Excessive Stocks, Useless Movements, Non-Compliance. As many Mudas as sources of economic loss. Your quality manager can limit these negative factors if given the opportunity to be in the field.

But you still have to have time to do it.

Thanks to Tracklab, quality teams:

• Save precious time on document management and repetitive tasks,
• Access data in real time,
• Focus on analyses, internal audits and field visits.

In other words: employees are listened to, problems are identified and your processes are improved. We avoid wasting time, quality and maximizing efficiency.

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Focusing on quality based on your data is a proven track record and companies that invest in it perform better and enjoy more than remarkable growth:

• +37% in turnover in one year thanks to the perceived quality and a premium positioning for Brets chips
• +10% annual growth, and 15% export growth per year for the Guilloteau cheese factory thanks to a quality recovery

With Tracklab, your quality department benefits from intelligent support and a clear orientation thanks to the efficient use of data. By centralizing and analyzing your quality information in a structured and accessible way, Tracklab makes your quality department a disguised profit center. It secures markets through recognized certifications, protects the company's reputation, and improves operational performance.

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